Privacy Policy
Data Policy
Awesome Hotel, Inc. values the privacy and security of the personal information of our guests, customers, and visitors. This Data Policy sets out our procedures and standards for the collection, use, processing, storage, sharing, and protection of personal information in accordance with the Republic Act No. 10173 or the Data Privacy Act of 2012.
Types of Personal Information Collected
We may collect and process personal information from you, including but not limited to:
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Name
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Contact details such as phone number, email address, and home address
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Identification documents like passport, driver’s license, and other valid IDs
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Payment information such as credit card details
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Special needs or preferences related to your stay (e.g. medical conditions, room preferences, etc.)
Purposes of Personal Information Processing
We may use and process your personal information for the following purposes:
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To process, confirm, and manage your booking and reservation with the hotel
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To facilitate check-in and check-out process
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To provide customer service and manage guest relations
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To evaluate and improve our services
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To comply with legal and regulatory requirements
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To process payments
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To conduct marketing and promotional activities, subject to your consent.
Sharing of Personal Information
We may also share your personal information with third parties, but only in the following circumstances:
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For payment processing and fraud prevention.
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To comply with legal and regulatory requirements.
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For marketing and promotional activities, but only with your consent.
Protection of Personal Information
Awesome Hotel, Inc. takes appropriate measures to ensure the confidentiality, integrity, and availability of personal information in our possession. We maintain physical, technical, and procedural safeguards to protect against loss or unauthorized access, collection, use, disclosure, copying, modification or disposal of your personal information.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, after which it shall be disposed of or anonymized.
Your Rights
You are entitled to certain rights with respect to your personal information, including the right to access, modify, or delete your personal information, and the right to object to the processing of your personal information for certain purposes.
Changes to the Data Policy
Awesome Hotel, Inc. may revise or update this Data Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations.
Use of Cookies
Awesome Hotel, Inc. uses cookies on our website to enhance the user experience and improve our services. Cookies are small data files that are placed on your device when you visit our website. They are used to remember your preferences, analyze your browsing behavior, and improve website performance.
Below are the types of cookies used on our website:
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Essential cookies - These cookies are necessary for the website to function properly. They enable basic functions such as page navigation, access to secure areas, and loading of web pages.
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Functional cookies - These cookies allow us to remember your preferences and choices, such as language preference or font size. They also allow us to personalize your experience on the website.
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Performance cookies - These cookies help us understand how visitors interact with our website. They provide information on the number of visitors, pages visited, and the devices used. This information helps us improve our website performance and content.
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Marketing cookies - These cookies allow us to show you personalized advertisements based on your browsing behavior on our website.
By using our website, you acknowledge that you consent to the storage and access of cookies on your device. However, you have the option to disable cookies in your internet browser settings. Please note that disabling cookies may affect the functionality and performance of our website.
Awesome Hotel, Inc. respects your privacy and does not use cookies for any purpose other than the ones stated above. We do not collect personal information through cookies without your consent.
Should you have any questions or concerns regarding our use of cookies, you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page
We may update or revise this policy from time to time to reflect changes in our practices or applicable laws and regulations.
By availing of our services or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Data Policy concerning the collection, use, processing, storage, sharing, and protection of your personal information.